Frequently asked questions
How does it work?
We provide modern smart store options that offer a wide variety of snacks and beverages. Customers can easily browse, select items, and pay using cashless payment options.
Do you charge for installation?
No, installation is completely free! There are no upfront costs to you, and we handle everything from setup to maintenance, restocking, and customer service.
Is there a minimum to have a micro market installed?
50 people on-site daily and a high foot traffic location to place the machine(s) is the minimum requirement. Whether you have a small office or a large apartment building, we can tailor our services to meet your needs.
How quickly can you install after we sign up?
Installation is typically completed within days if we are placing a machine already in our inventory. If we are purchasing brand new machine(s) on your behalf the timeline is 4-6 weeks after the agreement is signed.
Can tenants or employees report issues directly to you?
Yes, we provide direct customer support for tenants and employees making it easy for them to report any issues without burdening property managers.
How often are the machines restocked?
Restocking schedules are flexible and tailored to your location’s needs. We monitor inventory levels remotely and restock as needed to ensure a consistent supply of products
Are there healthy snack options available?
Yes, we offer a wide range of healthy snacks and beverages, including gluten-free, vegan, and low-sugar options. We work with you to curate a selection that meets the preferences of your employees.
Can we customize the products in our micro market?
Absolutely! We work with you to create a customized product selection that caters to the tastes and preferences of your employees. Whether you want popular snacks, premium beverages, or specialty items, we’ve got you covered.
What is the installation process like?
The installation process is straightforward and hassle-free. Our team handles everything from setup to initial stocking, and we ensure that the installation is completed efficiently with minimal disruption to your location.
What size spaces are your micro markets suitable for?
We have solutions for all spaces—small, medium, and large—and can tailor our setup to fit seamlessly into your break room, lobby, or other areas.
What makes your smart store different from traditional ones?
Our machines feature sleek, modern designs and cutting edge technology, they accept multiple payment options, offer customizable product selections, and include healthy, fresh and premium items for a better customer experience vs antiquated vending services of the past.
How do your services benefit property managers or business owners?
Our micro market solutions are a no-cost amenity that enhances tenant and employee satisfaction, adding value to your property while requiring no maintenance or effort from you.
What types of payment do your machines accept?
Our vending machines accept a variety of secure payment methods, including credit/debit cards, mobile payments (such as Apple Pay and Google Wallet)
Do you require long-term contracts?
No, we offer flexible month-to-month agreements that allow you to adjust your vending services as your needs change.
How can I contact you?
You can reach us by [phone number/email address/contact form link]. We are always happy to answer your questions.